A 99.9% Server Uptime
The main advantage of developing your very own website hosting system is that you do not have to be worried about compatibility issues – you design a specific set of software tools in such a way so as to work with a defined set of hardware components. The final outcome is something considerably more stable and dependable, because there are much less possible risks of failure. We’ve set up our cloud hosting platform atop time–proven hardware components along with a significantly customized version of Security–Enhanced Linux so as to set up a completely safe and secure home for all your sites.
That is the reason why, with each of our Linux website hosting packages plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it is essential to also build your own network architecture. Because of this, we set up a custom–configured internal network in all our data center facilities. Based on high–end Juniper routers and switches, our internal network allows for startlingly fast data transfer rates and is also completely redundant.
Thus, you can enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter as well as in our Australian datacenter, irrespective of which web hosting package you have chosen.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done just about everything to reduce all possible risks with our cloud hosting plans and regardless of the fact that we offer premium–quality client support, there are instances when the customer is simply not content with what we have to offer. Or he wants to switch to a more robust web hosting solution, like a virtual private server or even a dedicated hosting server.
That’s the reason why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not pleased, you will get a refund.
24/7 Technical Support
If you have ever had to wait around for hours for an answer, you’re aware of how exasperating this can be, particularly if your web site is at stake. This is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be right here and they will respond to you in less than one hour. And the best part is that their average response time is below 20 minutes!