1 hour ticket response
We are focused on providing a rapid and adequate response to each technical support ticket posted by a customer. Our experienced help desk team representatives will examine your request and will think of the most efficient option. We offer a 1–hour response time guarantee for all helpdesk tickets. Actually, the average technical support ticket response time has proved to be twenty minutes.
An Excellent Help Desk Support Service
We have a team of web hosting support experts who are ready to answer all your requests anytime you need help. The vast majority of our client service staff representatives have many years of experience in the Linux website hosting packages industry, which implies that you can always rely on rapid and adequate answers to your questions.
An Intuitive Help Center Section
Included in the Web Site Control Panel is an easy–to–browse Help section, which offers a variety of sources of information. You can search through a frequently updated knowledgebase featuring web hosting account management articles and web site management articles, watch the instructional video tutorials or check out our F.A.Q. repository.