The service uptime is sometimes disregarded by many people when they are searching for a new website hosting provider, but it can often be a lot more important than the actual plan attributes. It will not matter how good a plan is if the web sites hosted inside the account are unavailable for extended time frames. Such downtimes are frequently penalized by search engines, not mentioning the fact that visitors will most likely not return to a web site they experience issues with. For this reason, you must always look into the stability of the hosting service before you get a new account to be confident that the prosperity of your web sites is not going to be determined by third-party variables, but entirely on their content and on your marketing and advertising campaigns.
Service Uptime Guarantee in Website Hosting
When you buy a website hosting
plan through us, we guarantee that your Internet sites will be operational at least 99.9% of the time. We've practically eliminated the web server downtime by using an innovative cloud hosting platform where separate groups of web servers deal with each part of the overall service - files, databases, emails, and so on. In this way, should there be an issue with a web server, the other servers part of the cluster will simply take over and your websites won't be affected in the slightest. To avoid any infrastructure problems, we also have diesel-powered backup generators and a few independent Internet providers. Knowledgeable admins keep tabs on the web servers 24/7 to handle any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
When you use semi-dedicated server plans, you will take advantage of a 99.9% service uptime and you can forget about any disruptions you may have experienced with other companies. Unlike the vast majority of hosting providers, we don't manage everything on one hosting server. Instead, every part of the hosting service, including the file storage, e-mails, databases, Control Panel, statistics, and so on., has its own clusters of servers. If one web server fails, the others will take over, so your sites will not be affected. Additionally we employ a cutting edge load-balancing platform that ensures the optimal performance of both our web servers and the internet websites accommodated on them. Various independent Internet providers and diesel generators are our backup in case of an infrastructural problem, while a crew of skilled professionals, that's available 24/7, keeps track of the system in case of software difficulties. Through our Linux semi-dedicated hosting packages
, your sites are going to be up and running no matter what.
Service Uptime Guarantee in VPS
When you obtain a Virtual Private Server from us, we guarantee that the physical server your account is created on is going to be working at least 99.9% of the time. While we are not able to control what you’ll do with the VPS and what you set up on it, we're going to make sure that the main hosting server will work 24/7 without any interruptions. Our facilities have redundant Internet providers and backup generators to ensure the continuous work of all servers placed there. If you experience an issue with any virtual server on the physical one, we've got a team of skilled admins to eliminate it in a very timely manner and to ensure that the other virtual private server
accounts within that hosting server aren't going to be affected. We use only new, thoroughly tested hardware components for all of the web servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Hosting
While we are unable to control what you do with your dedicated server
, what offline software and / or script-driven apps you set up on it or when you restart it, we can ensure that it's going to be accessible a minimum of 99.9% of the time. Your hosting server is going to be located in our state-of-the-art facility in the downtown area of Chicago and its uptime and accessibility is going to be guaranteed by powerful diesel backup generators and a number of Internet providers, so no blackouts or other infrastructural challenges will affect the proper functioning of your sites at any time. Our expert group of system admins will make sure that if your server freezes for some reason, it'll be restarted right away. To avoid any chance of malfunctions, we'll give you a server with new and thoroughly tested hardware components to make sure that your sites will be working no matter what.