Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Resolution Warranty

  • Our crew of technicians will try their best to respond to your service requests within up to 1 hour. If, however, the problem you have come across needs the help of our Admin =Team,= we will address the ticket to the person on duty and will post a note to notify you.

  • Top quality support service

  • Top–class Technical Support Service

  • We will offer you 7 days a week customer support through a ultra–fast ticket platform incorporated into your Control Panel. You can write to us whenever you want about any of the applications that come pre–installed on your virtual server, such as the desired OS, the server management panel and our in–house created Web Site Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • Each section of the Web Site Control Panel that is offered absolutely free with your VPS provides you with an integrated knowledge base. You’ll find a bunch of detailed how to tutorials and a choice of step–by–step video training materials that display all the normal site management duties. You can find them by simply clicking the Help or Video control keys in the top right part of each Control Panel section.