In case you’ve never opened a web hosting account or you are changing companies and the new one uses an account administration interface that you haven’t seen so far, you may become confused about how to complete a specific task in your account or on your computer. That’s why, a lot of hosting providers have set up a knowledge base, which recounts the most frequent queries and problems related to the specific platform they use, rather than including only general info. This sort of knowledge base will allow you to find the right information quickly and easily, so you will not need to invest time and effort on issues that might require something as simple as clicking on a button or marking a check box. Thus, not only can you get stuff done, but you can also learn loads of new and interesting facts, both about the way you can manage your account and about the way the web hosting service works as a whole.
Extensive Online Documentation in Website Hosting
All Linux website hosting packages that we are offering include an in-depth knowledge base where you can find all you need to know with regard to your hosting account. Whether you would like to set up a brand new MySQL database, to forward a domain name by means of an .htaccess configuration file or to set up an e-mail account on your desktop PC or handheld device, you can simply check our step-by-step help articles and all the info that you require will be there. When you visit a given section of the Hepsia Control Panel, you’ll see articles that are associated with the features that you can access through it. If you prefer to check the full article list and get informed about all the features that Hepsia offers, or only to read general information about the hosting service, you can examine the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our absolute best to cover any obstacle that you may experience, but if you don’t find the information that you are searching for, you can always contact us, as our tech support engineers are available to you 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
We’ve compiled a comprehensive knowledge base for all our current and prospective clients, so in case you get a semi-dedicated server package through us, you’ll be able to find any info that you need at any time. We have an abundance of informational articles, which will help you understand better what’s happening in your semi-dedicated server account – "What’s PHP?" and "What are file access permissions?" are just two instances. Our in-depth guides will help you do anything you wish – uncompress an archive, import a MySQL database, forward a domain name, etc. Besides, we also have troubleshooting instructions, which will permit you to discover what induces a particular problem and the possible solutions for it. If you’re unable to send emails or your domain name opens an HTTP 500 error message, for instance, you can resort to our knowledge base and recover the problem very quickly. You can access the articles through any Control Panel section, as well as through the all-inclusive Help section.